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Information Services in Zimbabwe, 2005

INTRODUCTION Since the commercial inception of many Information and Communication Technologies and various business methods in Zimbabwe, consumers have been hoping for an ever increasing Quality of Service (QoS) in Information Services. This has not been the case; due to a contribution of various factors influencing the direction of growth of this industry. There are basically seven types of Information Service Points, which this paper seeks to address the audience, to shed light upon the dealings thereof. These are Websites, Directories, CDROMs, Periodics, Mobile Phones, Kiosks, and Cafes. Closely examining these will help define this industry, and point out a way forward – that’s the aim of this paper. DEFINITION Information Services can be defined as any repetitive business concept of publishing data, in any relevant format, to inform an audience, whilst achieving profitability. Please realize that in the 21st century, there are many industries which are springing up because of the ...

GPRS and 3G in Zimbabwe

Our nation is on a verge of Telecommunications expansion and diversification, as the two major mobile operators Net*One and Econet transform into the GPRS and 3G platforms. Apart from offering more lines to consumers, these technologies have more benefits to be realized as they are platforms for more than just communication. There are four things that Information and Communication Technology, especially telecommunications, addresses in our time, that are vital to the progress of any economy – Media, Entertainment, Commerce, and Communication. WHAT IS GPRS? GPRS is a non-voice, value-added service that allows information to be sent and received across a regular GSM network. To understand the speed and versatility of GPRS, imagine having the connectivity of three Dial-up Internet Accounts, above the normal Voice connectivity, with both not suffering congestion. One benefit of GPRS is that it will allow customers to answer voice calls while in the middle of sending e-mails or viewi...